What does a fractional COO do for a financial services firm?
A fractional COO takes ownership of the operating side of the firm on a part-time, ongoing basis. For financial services firms that typically means vendor and third-party oversight, tracking the operational calendar of filings, renewals and reviews, client onboarding and servicing workflows, reconciliations and reporting, and business continuity planning. The goal is a firm that runs on documented process instead of on the memory of one or two principals.
Does a fractional COO replace our chief compliance officer or outside counsel?
No. Leafwood provides operations leadership, not legal, compliance, tax, or investment advice. We work alongside your compliance officer, consultant, or counsel, making sure the processes they require are actually documented, assigned, and followed day to day.
What kinds of Connecticut firms do you work with?
Small and mid-sized financial services firms, including investment advisers and boutique asset managers, specialty finance companies and lenders, and other regulated firms such as brokerages, mortgage firms, and insurance agencies. The common thread is a founder or principal who is still the operational bottleneck.
How is this different from hiring a full-time COO or an operations consultant?
A full-time COO is a six-figure fixed commitment that many firms are not ready for. A consultant usually delivers a report and leaves. A fractional COO is embedded in the firm for a set number of hours each week and stays through implementation, so the processes get built, adopted, and maintained.
What does it cost?
Fractional COO engagements typically range from about $150 to $400 an hour, or $10,000 to $25,000 a month for an ongoing retainer, depending on scope and weekly hours. Book an intro call for a quote specific to your firm.
Do you work on site in Connecticut?
Engagements are scoped per firm, and can combine in-person time with remote work. Tell us where your team is and what you need on the intro call.